Legiano Casino - Player’s account has been closed for review.

This is the sistersite of spinit, bankonbet etc. They are all sketchy and closed my account at the same time. My account have been «under review» for half a year now. So I do not have the patience to wait anymore. The casino is not providing any information. I hope you can help me get them to talk.

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Dear Norwegiangambler,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Could you please confirm the exact date when the casino closed your account?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Could you please advise which games you focused on - slots, live casino, sports betting, etc.?

I played all of these.

Did you pass the verification before you lost access to the account?

They have ignored me and never asked me to verify. I was only told it was an administrative decision.

Could you please confirm the exact date when the casino closed your account?

Probably around December 2025

Thank you for your reply. Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

Thank you for your patience and cooperation.

They never responded properly other than that it was closed. So this is why I am here. Already tried to get a response in december.

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Igor (igor.p@casino.guru). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Attila

Dear Norwegiangambler,

My name is Igor and I will be assisting you with your case.

I am sorry to hear about your problem with the Legiano Casino and I hope that together we will come to a successful resolution of your issue.

Now I would like to invite a Legiano Casino representative to join this conversation and participate in resolving this complaint.

Dear Legiano Casino,

Could you possibly provide additional information regarding the issue and clarify the situation?

I would also appreciate it if you provided us with any and all relevant evidence.

Thank you in advance for providing the information.