Lanista Casino - Player's withdrawal is delayed.

I haven't received a withdrawal in 12 days. I keep getting notifications that my application is being verified. They keep saying in chat every day that they have a lot of withdrawals, which is why it's taking so long.

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Hello,

Thank you for reaching out and sharing your concerns with us. I sincerely apologize for any inconvenience you are experiencing. It is not uncommon for withdrawals to take a few days or even weeks to be fully processed. This can result in a delay before the funds are reflected in your account. For this reason, we recommend that players allow a minimum of 14 days after requesting a withdrawal before raising a complaint. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you previously completed successful withdrawals?
• Can you confirm that the casino is currently working on approving your documents?

I look forward to your response.

Best regards,

Kristina