Lanista Casino - Player's winnings withdrawal is delayed.

Hello ive had a some great wins and my balance is 50000 euro atm. I can only withdraw 500 every 24 houres up to 3 pending withdrawels. But we all understand that this is gonna take months like this.... i wanted to ask the casino for a faster way because months for the money is really bad. I dont want blame anything bad to the casino i just hope this can be resolved in a faster way please

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, we are unable to request the casino to increase your withdrawal limit. However can only reach out to the casino if the withdrawals are not being processed in accordance with their terms and conditions.

• Could you please confirm the current rate at which the casino is processing your payments?
• Could you please confirm that you have passed the KYC verification?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila