The player from the Netherlands had self-excluded after an issue on the Lalabet website. Lalabet had agreed to refund €5846 and issued a contract, but the refund, which was promised by June 19th, had not been received despite multiple follow-ups. The player faced ignored communications and unfulfilled agreements. The complaint was rejected due to the player's lack of response to our inquiries, which prevented further investigation.
Lalabet Casino - Player’s refund is delayed post self-exclusion.
Closed
Our verdict
Player stopped responding
Amount: €5,846
Lalabet Casino
Safety Index:Very lowCase summary
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