The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaintsKingmaker Casino - Player's withdrawals are repeatedly canceled.

Kingmaker Casino - Player's withdrawals are repeatedly canceled.

Opened
Current status

Waiting for player to reply

6d 23h 1m 26s

Kingmaker Casino
Safety Index:Low

Case summary

The player from Greece faces issues with withdrawing money from the casino, as his withdrawal requests are canceled without explanation, with the casino citing technical problems. Despite playing for a few months, he has not successfully made a single withdrawal and experiences delayed email responses.

Public
Public
23 hours ago
grTranslationgb

When it comes to withdrawals, this casino gives you the feeling that they won't pay you. They cancel withdrawal requests without any reason. When I ask them why they cancel withdrawals, they say it's a technical problem.


I've been playing at the casino for a few months but haven't managed to make a single withdrawal.


They respond to emails after a few days.


Far away

Automatic translation:
Public
Public
59 minutes ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
59 minutes ago

Dear Tserven21,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

  • What specific withdrawal method are you using? Was it the same one you used for the deposit?
  • Could you please confirm that you have passed the KYC verification?
  • Have you faced similar issues with any other transactions, such as deposits?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra


Tserven21 has 6d 23h 1m 26s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.