Kingmaker Casino - Player claims that payment has been delayed.

Everyday they same the same thing

i think its disgusting that nowdays these casinos try to prolong the withdrawal‘s so long till the players are so annoyed that they will play their winnings and especially in days like this where everything is expensive!!! Its 2026 withdrawals should never take longer than a day! Im waiting since 8 days and everyday they say the same thing! I can smell already that they will void my win and block it ! Please casinoguru help me get my money

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Dear fckcasinos,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

They told me theres no kyc verification needed

Dear fckcasinos,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear fckcasinos,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.