The player from the United Kingdom requested a withdrawal of £800 on February 5th and is still awaiting payment. Despite contacting support multiple times, he keeps receiving the same responses about security checks, leading him to believe he may not receive his winnings.
King's Chip Casino - Player's withdrawal is delayed.
Opened
Current status
Waiting for player to reply
6d 7h 39m 25s
King's Chip Casino
Safety Index:Very lowCase summary
Discussion
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3 days ago
I requested a withdrawal of £800 from this casino since 5th of February but still awaiting
I did contact the support and what I get from the m the same answers again and again, like they are busy , taking extra security checks, my funds are safe , I do believe this site will never pay out my winning
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16 hours ago
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16 hours ago
Dear Blade15,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
