The player from the United Kingdom won £1300 after a £100 deposit but faced significant delays in withdrawing their winnings, initially waiting 21 days and continuing to experience further delays. The player did not respond to requests for additional information and evidence, which prevented further investigation. As a result, the complaint was closed due to lack of cooperation.
King's Chip Casino - Player's withdrawal is delayed.
Closed
Our verdict
Player stopped responding
Amount: £1,300
King's Chip Casino
Safety Index:Very lowCase summary
Discussion
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3 weeks ago
I won 1300 pounds on my first deposit of 100. They kept delaying my withdrawal, first by 21 (!) days, after 21 days passed, they kept delaying it more.. They have many many sister sites, they still continue to scam players. Stay out of all!
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3 weeks ago
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3 weeks ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.
- Could you please post a screenshot of your withdrawal history here in this thread?
Thank you in advance for your cooperation and reply.
Best regards,
Kristina
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2 weeks ago
Dear BumbaBamba,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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1 week ago
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards,
Kristina
Casino.Guru
