King's Chip Casino - Player's withdrawal has been delayed.

Withdrawal request x £4395 on 9.11.25 (28 days ago). I have emailed and contacted "support" several times- only ever received 1 reply, saying processing. Is it a scam? Are you aware of anyone who has received a payment after such a long period?

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Dear Jojo1967, 

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.  

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually. 

• How long have you been a player at this casino?
• Have you passed the KYC verification, please?  
• Have you accumulated your funds with the help of bonus, please?

Thank you in advance for your cooperation and reply. 

Best regards, 

Katarina