JustCasino.io - Player's account blocked due to anti-fraud measures.

I’m disable too play too most of all casino. Later my reclaim for not get my winning.. i send message and told me im block beocuse of the anti fraud 🤷🏻‍♂️

Dear sergut9994,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue. I’m afraid I will need more information regarding your problem.

• Please could explain the issue in more detail? 
• Which casino is your complaint about? Could you please share a link to the casino's website?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I will be waiting for your reply patiently.

Best regards,

Tomas

"I have recently been banned from several online casinos affiliated with DamaN.V., including Justcasino.io, Wildfortune.com, Let'slucky.com, Luckywins.com, LuckyDreams.com, and Casitsu.com, among others. I've tried reaching out to some of them to understand the situation, but while some claim it's due to suspected fraud, others simply haven't responded to my inquiries. It's very frustrating not to have a clear answer on what happened. Do you have any suggestions on how I can proceed in this complex situation?"

Dear sergut9994,

Please understand we don't proceed with complaint resolution against multiple casinos in one complaint thread.

I will assign the complaint to only one of the casinos you listed - Justcasino.io

If you wish us to assist you with accusations coming from other casinos, I would encourage you to file separate complaints, one for each casino.

• Could you please forward emails you received from this casino with any explanation that your account was blocked? My email is tomas@casino.guru
• Could you please specify how much was your balance in this casino before your account was closed?

I'll await your message.

Dear sergut9994,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.