Jet4bet Casino - Player's account verification is delayed.

Hi I have provided everything they have asked for but they refuse to verify my account. I have tried to get my account verified with several means but they refuse to verification even though I have been using the casino for ages. Please help

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Which documents have you already submitted to the casino, and when exactly did you send the most recent one?
• Were you able to submit all required documents promptly and in the correct format?
• Has the casino requested any additional documents recently, and if so, which ones?
• Are there any documents in your account that are currently pending verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika