HomeComplaintsJazz Sports Casino - Player’s withdrawal request is delayed.

Jazz Sports Casino - Player’s withdrawal request is delayed.

Opened
Current status

Waiting for player to reply

6d 21h 26m 36s

Jazz Sports Casino
Safety Index 7.1 Above average

Case summary

The player from Texas has been waiting for her withdrawal of USD 449.99 since March 27, 2026, with no updates or communication from the casino. Despite her account being fully verified and having completed withdrawals previously, the request remains pending, and she has not received responses to her multiple inquiries.

Private
Private
20 hours ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 hours ago

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Public
Public
2 hours ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Could you let us know how long did your last successful withdrawal took to be processed?
  • Which payment method did you choose to withdraw your winnings? Was it the same one you used previously?
  • Could you please update us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please upload a screenshot of your withdrawal history directly to this thread.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila


Edymar has 6d 21h 26m 36s to reply

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