JackpotGuru Casino - The player's experiencing an unspecified issue.

Good morning, I would like to know how to receive the money. Thanks in advance thank you

Dear vinhoverde,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with JackpotGuru Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Good morning, I played this game and this prize value appeared. I would like to know if I am entitled to receive this amount. I also have other amounts won but I haven't complained yet

Hello vinhoverde,

Could you please forward the screenshots to nikolas.b@casino.guru as their format here is very small and barely readable.

I would like to ask you again to forward them to the above mentioned e-mail address as their format here is very small.

Dear vinhoverde,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Good morning, I have already sent photos to the above mentioned email

Hello vinhoverde,

Please note that our website is not a casino so you can't deposit or withdrawal and the game you played is a demo version.

The complaint will be now closed for the above explained reason.