The player from West Virginia had submitted a withdrawal request less than two weeks prior to contacting us. Winnings had not been obtained up to that day. The player had marked the complaint as resolved, and we had acknowledged the resolution in our system. The case was then closed following the player's confirmation of issue resolution.
iWild Casino - Withdrawal of player's winnings has been delayed.
Resolved
Our verdict
Case closed
Amount: 675 USD₮
iWild Casino
Safety Index:Very highCase summary
Discussion
Public
Public
2 weeks ago
We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.
Dear WTFChEtWTF,
We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.
As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.
Thank you in advance for your time and feedback.
Best regards,
Karla
