The player from Indonesia made a withdrawal on October 25th, but after more than 72 hours, he still has not received the funds and has canceled the request. He is now seeking assistance to process his withdrawal.
iWild Casino - Player's withdrawal is delayed.
Opened
Current status
Waiting for player to reply
6d 22h 54m 16s
iWild Casino
Safety Index 9.8 Very highCase summary
Discussion
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10 hours ago
> Hello, I made a withdrawal on October 25th but I have not received it until now. Why is it taking so long? It has been more than 72 hours, and I just cancelled it.
> Please help me to process the withdrawal, I have been patient all this time.
Via transfer bank
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1 hour ago
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1 hour ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
- Could you please advise if you requested another withdrawal?
- Have you made any successful withdrawals before?
In the meantime, I would recommend that you avoid cancelling your pending withdrawal request, as this could lead to further delays.
Thank you in advance for your reply.
Best regards,
Kristina
