HomeComplaintsiWild Casino - Player's withdrawal is delayed.

iWild Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 16h 8m 4s

iWild Casino
Safety Index 9.8 Very high

Case summary

The player from Denmark is unable to withdraw winnings after attempting four times, as each attempt gets canceled.

Public
Public
3 days ago

First off i joined the casino because i wanted to play monopoly big baller, it Even said that people from denmark could play it on the site, and i look in the game and i could see it live, then I put money in the site and it dosent work, then I need to change GPS lokation or get an Vpn, but I have already had put in 1000 dkk then I needed to play for 3000 dkk so I had to risk the money and I played pass the 3000dkk and I tryed making a withdrawal 4 times now and still it gets canceled so please help me get My money out of this bad casino site

Public
Public
7 hours ago

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Public
Public
7 hours ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with iWild Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Is your player's account accessible to you?
  • Have you passed account verification in the casino?
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino when you tried to resolve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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Waiting for approval
5 hours ago
Waiting for approval

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nicolaj666 has 6d 16h 8m 4s to reply

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