iWild Casino - Player's withdrawal has been delayed.

On 28.07.2026 I have registered on iwild. Starting playing slots, on 29.07.2026 I have requested small withdrawal. Same date they have requested documents from me. I have sent them tons of documents and finally on 25.08.2026 I have successfully verified my account. On 27.08.2026 I have requested new withdrawal, that's was cancelled on 02.09.2026. now my account is blocked for withdrawals. Their kyc and support team didn't request new documents from me and didn't explain what is the issue.you don't let me to upload screenshots, I can send them via email.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with iWild Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Did you achieve your current balance with the help of a bonus?
• Could you please list which documents you were asked to provide?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas