The player from Italy has three pending withdrawals of €500 each, totaling €1500, which are overdue by 14 days, while his total withdrawal balance amounts to €7000. He requests assistance in processing these withdrawals and removing restrictions on future withdrawals.
Glorion Casino - Player's withdrawals are delayed.
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Waiting for player to reply
6d 21h 55m 38s
Glorion Casino
Safety Index:HighCase summary
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4 hours ago
Translation
I currently have three pending withdrawals of €500 each (€1500 total) that are 14 days overdue. However, my total withdrawal balance at the casino is €7000. I request assistance in processing these initial withdrawals and in allowing the casino to continue withdrawing the rest of my winnings without further restrictions.
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2 hours ago
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2 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
