HomeComplaintsGlorion Casino - Player's withdrawal is delayed.

Glorion Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 4h 28m 6s

Glorion Casino
Safety Index 8.0 High

Case summary

The player from Quebec is facing issues with a pending withdrawal of $50,000 after hitting a jackpot three weeks ago. Despite having previously withdrawn successfully, the financial team has not resolved the issue, and he has been receiving daily updates with no progress.

Public
Public
3 days ago

I have been playing on this site for six months now, I must have deposited over $30,000 and then still withdraw $20,000 successfully. I will get paid on every 48 hours. Three weeks ago I was playing and I had a jackpot of $50,000. I try to withdrawl, but my transactions are still pending.

When I spoke to the casino online support about it every single day, they always tell me they’re working on your withdrawal, that financial team has run into a problem and is having problems with the withdrawl.

i don’t know what to do anymore .

its like they’re playing around with me.

Yesterday emailed me back and said they had good news, they said that my team is working on my withdrawal. Like what the hell, have they been working on withdrawal for over three weeks now and I’m tired. Please tell me what I can do to retrieve my money.

Public
Public
19 hours ago

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Public
Public
19 hours ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Which payment method did you choose to withdraw your winnings? Was it the same one you used previously?
  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila


Mikey514 has 6d 4h 28m 6s to reply

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