The player from Italy requests assistance with a complaint against Glorion Casino, where he explicitly requested permanent account closure due to gambling problems on March 6, 2026. Despite this request, the casino allowed him to continue gambling, resulting in further losses. He seeks reimbursement of the sums deposited and lost after notifying the casino of his gambling issue.
Glorion Casino - Player's account remains open despite gambling issues.
Opened
Current status
Waiting for player to reply
1d 3h 54m 15s
Glorion Casino
Safety Index 8.0 HighCase summary
Discussion
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Public
6 days ago
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6 days ago
Hello,
Thank you very much for submitting your complaint. I am truly sorry about your negative experience with Glorion Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please provide the timeline of events? Specifically, when did you last access your account, and when was your last deposit made?
- Could you please confirm whether you currently still have access to your account?
- Could you please share your original self-exclusion request? Send emails or chat transcripts to my email at attila.g@casino.guru, or post screenshots here.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
