Gangsta Casino - Player's withdrawal is delayed.

Boa tarde, há 3/4 semanas que estou à espera que me processem os levantamentos.

A minha conta encontra-se totalmente verificada! Já fiz vários levantamentos passados e é sempre esta demora, isto é uma vergonha.

Peço que entrem em contacto com o casino e acelerem a situação!

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Dear Ruben8Fernandes,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Could you please clarify when exactly you made the last successful withdrawal, and how many days it took to be processed?
• Which payment method did you use to withdraw your winnings? Was it the same one you used in the past?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina