Gamblezen Casino - Player’s deposit is delayed.

I made a deposit of €109 or around $125 since 8 hours ago using Crypto method, but until now I have not received my deposit funds, I have not even received any email reply from GAMBLEZEN.

So I ask you to immediately follow up on this case because I know that this site is Casino.guru pride site.

so that this becomes easier for you, and as far as I know this problem is experienced by many other members, so you should lower the GAMBLEZEN rating score

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Dear Radja999,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gamblezen Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made previous successful deposits in the casino using the same payment method?
• Could you please share the full hash of the transaction so we may independently verify that the transactions were successful?
• Could you please share with me all relevant communication with the casino regarding the issue? Send emails or chat transcripts to my email at jean.s@casino.guru or post screenshots here

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean

Dear Radja999,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Jean
Casino.Guru