HomeComplaintsFunbet Casino - Player's withdrawal has been delayed.

Funbet Casino - Player's withdrawal has been delayed.

Opened
Current status

Waiting for Casino Guru to reply

4d 13h 20m 35s

Funbet Casino
Safety Index 6.2 Below average

Case summary

The player from Poland has been waiting for a withdrawal for two weeks, although the casino has not paid out money since June 18th. They also reduced his withdrawal limit without reason, despite having prior verified access to higher amounts.

Public
Public
3 days ago

Casino has not been paying out money since June 18th, they promise, they lie and nothing comes of it. They lowered my level for no reason, where I had priority withdrawals up to 8,000 PLN daily, now they give 4,000 PLN. I emphasize that a month ago everything was fine, account verified, withdrawals were made before the problem with no delays.

Public
Public
2 days ago

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Public
Public
2 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Could you let us know how long did your last successful withdrawal took to be processed?
  • Which payment method did you choose to withdraw your winnings? Was it the same one you used previously?
  • Could you please update us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please upload a screenshot of your withdrawal history directly to this thread.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila


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Waiting for approval
2 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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