Fortune Play Casino - Player’s account has been closed unexpectedly.

So having another problem with this casino as well, fully verified account, went to make 2 withdrawals of 3000 each and 500 in balance on account.

Everything was good until I randomly could not log in anymore, chat cannot give me any reason as to why and that its only administration decision.

Same group as Spinsup, which I filed a complaint for 4500.

What is up with these guys, I had checked in with them if it was okay to play there after Spinsup bs and was told I was good to go, but after winning big on baccarat (which ive been on a good streak) this happens..

Im wanting mu balances paid out, as this is not right at all. Its okay for them to take my money but give me hassles when it comes to withdrawing

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Were your winnings accumulated while a bonus was active, or without an active bonus?
• When exactly was your account created, and when was it closed?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina