Fortune Clock Casino - Player’s deposited funds have disappeared.

They made me upload my money on the casino, i logged out, and as soon as i did money were gone.

Dear Dimitar,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you played any of your funds or straight after depositing, they vanished? If your account is still accessible, could you please forward your cashier and game histories? My email address is petronela.k@casino.guru. Lastly, have you tried to communicate this issue with the casino? Thank you in advance for your reply. I hope, we will be able to help you resolving this case as soon as possible.

Best regards,

Petronela

Dear Dimitar,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.