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HomeComplaintsfirevegas Casino - Player’s withdrawal has been delayed.

firevegas Casino - Player’s withdrawal has been delayed.

Closed
Our verdict

Player stopped responding

Amount: C$5,555

firevegas Casino
Safety Index:Below average

Case summary

The player from Ontario experienced significant delays with withdrawal requests from Fire Vegas Casino, despite having followed all verification steps since June 25, 2024. Multiple withdrawal attempts, totaling CA$5,554.85, remained unresolved, with pending transactions disappearing and inadequate communication from the support team. The complaint was rejected due to the player's lack of response to our inquiries, preventing further investigation.

Discussion
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kevinunion2002
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1 year ago
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Tomas
Complaint Specialist
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1 year ago
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kevinunion2002
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1 year ago
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This post has been made private by Casino Guru, as requested by the casino.

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kevinunion2002
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1 year ago
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This post has been made private by Casino Guru, as requested by the casino.

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Tomas
Complaint Specialist
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1 year ago
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This post has been made private by Casino Guru, as requested by the casino.

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Peter
Complaint Specialist
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1 year ago
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This post has been made private by Casino Guru, as requested by the casino.

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kevinunion2002
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1 year ago
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Peter
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1 year ago
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firevegas Casino
Casino representative
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1 year ago
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Peter
Complaint Specialist
Public
1 year ago

Dear kevinunion2002,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Peter
Complaint Specialist
Public
1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

firevegas Casino - Player’s withdrawal has been delayed.
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