Fiery Play Casino - Player's verification is delayed due to card picture issues.

Eivät hyväksy kuvaa pankkikortistani vaikka olen lähettänyt molemmin puolin täydellisiä kuvia monta. Oikein peitettynä ohjeen mukaan ja laadukkaalla kameralla.

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Dear Armandouh,

Thank you very much for submitting your complaint. I'm sorry to hear about the difficulties you're experiencing with your bank card verification.

Please understand that KYC is an important process that ensures funds are sent to the rightful owner. Since casinos cannot physically inspect players and their documents, these checks may take a few working days to complete.

To better understand your situation, could you please clarify the following?

• Has the casino provided any specific reason why your bank card photos keep being rejected?
• When did you last submit the requested photos?
• Have you successfully verified your other documents, or is the bank card the only remaining issue?

Thank you very much in advance for your cooperation. I look forward to your reply.

Best regards,

Samuel