The player from the United Kingdom is experiencing delays with two withdrawals of £250 and £500 made on June 21, 2026, and a few days later, respectively, with no KYC issues or bonus usage. Despite multiple attempts to contact support through chat, Telegram, and email, he continues to receive the same responses regarding being busy.
FatPirate Casino - Player's withdrawals are delayed.
Opened
Current status
Waiting for Casino Guru to reply
5d 21h 47m 34s
FatPirate Casino
Safety Index 7.5 Above averageCase summary
Discussion
Public
Public
2 days ago
First withdrawal £250 on the 21/6/2026 second £500 few days later both still progressing, I have withdrawn previous without any issues, there is no kyc identity pending, no bonus was used, tried multiple times via chat, tried the manager via telegram and support via email just getting same response they are busy.
Public
Public
yesterday
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Public
Public
yesterday
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Could you please attach a screenshot of your pending withdrawal?
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
