ExclusiveBet Casino - Player’s account access is blocked after withdrawal.

ExclusiveBet are trying to scam me leaving me with nothing but sad experience.

Few hours after my withdrawal of 60 USD was made, I am unable to access my account, at first i thought it was a usual technical issues that will be resolved timely, I get worried after waiting for more than 24 hours and still counting without seeing positive results, when I try to communicate the problem to them, I was provided with a prearranged dialogue to enter my complaint including my username name which I did but sadly no response forthcoming,

I am sad, worrying and frustrated that I can't access my account and there are no single update or notification regarding the problem sent, please I need your intervention on this crucial issue I am in because I might loss of my hard worked money.

My total balance with the casino is 112 USD.

Thanks

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila