Evospin Casino - Player’s deposit has been delayed.

I deposited 0.032969 BNB via Binance to Evospin on the 1st April 2026. I was depositing to claim their first welcome bonus.

The funds were deducted from my binance wallet, however did not show on my Evospin account within the specified hours time frame. I contacted Evospin querying them on why funds haven't been deposited into my account. I sent Evospin the successful transaction hash and blockchain link showing that the funds had successfully left my ewallet and had been received by the recipient (evospin.)

Let me be absolutely clear:

* The deposit was sent via Binance.

* The transaction is **fully confirmed on the blockchain**.

* I have provided **transaction hashes, blockchain links, and full documentation**.

* Binance has explicitly confirmed the funds have **left their platform and were successfully delivered to the recipient wallet**.

Despite this, I have been repeatedly given the same scripted response telling me to "wait" and "be patient." Four days ago, I was told the funds were "pending with the payment processor." This explanation is unacceptable given the publicly verifiable blockchain confirmation showing the transaction is complete.

What is most concerning is:

* A **6+ day delay** with no resolution

* No meaningful updates or transparency

* Failure to take ownership of the issue

* Dismissive responses when I requested compensation such as a no deposit bonus for the delay

Instead of addressing the situation, I was directed toward standard promotions — which is completely inappropriate given that my deposited funds are missing.

I also am unable to claim evospins telegram no deposit 100 spins bonus as technically on their program, a deposit isn't recorded of mine to be eligible.

Transaction Hash - 0x1945860146ade2be28fcc916a1c607fe34cd50b6704fc683250a6dab800ca32d

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Evospin Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise which payment option you have opted for in the casino's cashier when depositing the funds in the casino?
• Would you be able to share a screenshot with the payment instructions visible?
• Have you previously deposited in the casino using this payment method?
• Have you used this payment method successfully elsewhere?
• Post screenshots here or send the information to my email at tomas@casino.guru

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas