HomeComplaintsDudespin Casino - Player's withdrawal is delayed.

Dudespin Casino - Player's withdrawal is delayed.

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1d 17h 49m 25s

Dudespin Casino
Safety Index 8.0 High

Case summary

The player from Germany has a pending withdrawal of €7500, but the casino only allows withdrawals in €500 increments per day, with a maximum of €1500 in the account at a time. After receiving two installments of €500, he has been waiting for 10 days for his last €500 withdrawal.

Public
Public
6 days ago
deTranslationgb

Hello everyone,


I have the following problem. I have a total of €7500 pending withdrawal at this casino, but unfortunately, withdrawals are only possible in €500 increments per day, with a maximum of €1500 allowed in the account at any one time.


I already received €1000 previously, in two installments of €500, once on: June 8, 2026

June 11, 2026


My last application for €500 was on June 7th, 2026, and that's already 10 days without payment.


Please help me, I want to get all my money back and not have to wait here forever.

Automatic translation:
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Public
5 days ago

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
5 days ago

Dear Marco1991,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Have you made any successful withdrawals from the casino in the past?
  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

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Waiting for approval
5 days ago
deTranslationgb
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This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
5 days ago
deTranslationgb
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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