Dudespin Casino - Player's withdrawal is delayed.

Dudespin Casino are not paying anything out nor do they want KYC documents from me.

On the 7th April i played dudespin casino and won 4038€. I made a 300€ deposit using Eth and i got the same amount as bonus. The casino have a max withdraw limit of 500€ and not get anything so far. Chat say you must email support and support do not respond.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Could you please provide a link or a screenshot of the bonus you activated and played with?
• What types of games did you play while your bonus was active?
• Have you been able to successfully contact customer support? Which communication channels have you tried?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika