DeoBet Casino - Player's account is closed and withdrawal is confiscated.

I'm already given negative review rating against your website

Deobet is fraud website be careful people's

They blocked my account, and stole my money 1lakhs inr

Cancelled my withdrawal.

I will going to post every online social websites

Deobet casino is fraud casino website

Tottally fraud.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

What types of games did you play? Were they slots, live casino games, or did you place bets on sports only?

Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?

Could you please forward me the email you received from the casino after your account was blocked? My email address is veronika.f@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Veronika

My account is blocked and not withdrawal recieved

I understand. However, you have not yet responded to the questions I asked you:

1. What types of games did you play? Were they slots, live casino games, or did you place bets on sports only?
2. Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?
3. Could you please forward me the email you received from the casino after your account was blocked? My email address is veronika.f@casino.guru.

Kyc already uploaded there but not completed

My 1 lakhs not withdrawal recieved

I played all time crazy time

My account is blocked or closed

Withdrawal my money

Otherwise I m take very strict action

I will post screenshot at every social media .

And also give a police complaint.

Thank you for your reply. Before we proceed with the investigation, could you please specify the exact date when your account was blocked?

Additionally, I have not yet received any emails or attachments containing further evidence from you. If you have any conversations with the casino’s customer support, screenshots, chat transcripts, or emails that may be relevant to the investigation of your case, please kindly forward them to me at veronika.f@casino.guru.

Providing this information will help us review your case accurately and ensure all relevant details are considered.

Dear antarikshberry9,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hii my account was blocked at second day .

Deobet. Com

1 lakhs lose

Please note that in order to investigate your complaint, we need you to cooperate. You have still not sent me any evidence we could review yet.

Please forward me the email you received from the casino after your account was blocked, along with the documents you sent for verification, and all the other communication that could be relevant to the investigation of your case at veronika.f@casino.guru.

Deobet not sended me any email for account blocking.

Please try to understand

They stole my money 1 lakhs usdt

Dear antarikshberry9

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Michal (michal.k@casino.guru). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Veronika

Hello antarikshberry9,

I'm Michal, and I have taken over your complaint. I have reviewed this case, and I will contact the casino to shed more light on this matter and to see if I can help somehow.

We would like to invite DeoBet Casino to join the conversation.

Dear DeoBet Casino,

I would appreciate it if you could clarify the reasons behind the closure of the player's account and the non-processing of their withdrawal.

If this action was taken due to a rule violation, I kindly request that you send any supporting evidence of this to me at michal.k@casino.guru for an independent review.

Thank you in advance.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Which kind of proof I will show you

I have only left one thing my life

If you not give my money I m going to suicide

Dear antarikshberry9,

I have tried to contact the casino repeatedly but have received no response at all. I’m afraid there is not much that can be achieved without cooperation from their side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react and resolve your case, we will reopen the complaint, and you will be notified by email. In the meantime, if you have not done so yet, I recommend that you contact the Anjouan Gaming Authority and submit a complaint to them through the validator on the casino website (Validator link). The Gaming Authority might have more options and tools to help players. Please let me know how they responded at michal.k@casino.guru.

I am sorry I could not be of more help on this occasion.

Best regards,

Michal

Casino Guru