HomeComplaintsCryptoLeo Casino - Player experiences delayed withdrawal process.

CryptoLeo Casino - Player experiences delayed withdrawal process.

Opened
Current status

Waiting for Casino Guru to reply

6d 11h 52m 16s

CryptoLeo Casino
Safety Index 8.7 High

Case summary

The player from Poland is facing difficulties withdrawing funds as he encounters a technical problem when attempting to click the withdrawal option, resulting in no action being taken.

Written by Karla
Casino Analyst & Complaint Specialist
Submitted: 28 Aug 2026
Public
Public
3 days ago

Hello i cant withddraw the said me this od technical problem i cant clock withddraw nothihg happen wiem i clock withddraw

Public
Public
12 hours ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
12 hours ago

Dear Rajty121,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

  • Did you successfully withdraw funds from this casino before?
  • Did you use any casino bonuses or do you currently have any active bonus?
  • Did you successfully complete your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.


Waiting for approval
Waiting for approval
12 hours ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.