HomeComplaintsCrazybet Casino - Player’s account has been closed after winning.

Crazybet Casino - Player’s account has been closed after winning.

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Waiting for Casino Guru to reply

6d 18h 34m 13s

Crazybet Casino
Safety Index:High

Case summary

The player from India faces repeated rejection of his withdrawal requests after successfully increasing his balance to $520. He notes that the casino previously processed withdrawals instantly while he was losing but banned his account after he tried to withdraw winnings. He has contacted support but has yet to receive a satisfactory response.

Public
Public
11 hours ago

I Have Registered On CrazyBet On July 22,2025 But I Haven't Made A Deposit For A While ! I Started Playing Crazy Bet On Like 13-14 January 2026 , And I Lost 2-3k$ There At That Time They Were Giving Instant Withdrawals Because I Was Loosing ! They Even Processed 1600$ Withdrawal Within Seconds ! After Loosing A Lot Of Money There I Have Stopped Playing ! But Yesterday ( 20 May 2026 ) I Have Deposited 120$+ Something And I Have Lost It Also ... Upto Here No Problem ! But Later I Deposited 201 Usd And I Was Able To Run It Upto 520 USD ; But They Rejected My Withdrawal Many Times ! SOMETIMES They Won't Event Let Me Place Withdrawals And It Shows This Error ( Too Many Requests ) .... I Have Waited For Hours Placed Withdrawals Many Times ! But They Kept Rejecting ! I Have Contacted Support And They Said We Have To Wait For A Response From The Designated Team ! After This Also I Have Waited A Couple Hours ! And In The End They Just Banned My Account ! While I Was Loosing They Were Giving Instant Withdrawals And When I Made A Profit Of 200+$ They Did This ! All The Attachments Are Pinned Below !

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Public
6 hours ago

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Public
Public
6 hours ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Have you passed the full KYC verification at this casino?
  • What types of games did you play to accumulate the winnings you were trying to withdraw shortly before your account was blocked? Were they slots, live casino games, or sports betting?
  • Did you accumulate these winnings with or without a bonus?
  • What was the real-money balance in your account at the time the casino closed it?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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5 hours ago
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