Coincasino.com - Player's withdrawal is delayed due to canceled stake.

Habe nun von Evolution erfahren das es bearbeitet wurde und das gesetzte Geld eine ordentliche wette war und das casino den einsatz storniert hat der bonus war x89 einsatz war 7,50.

Das casino ignoriert mich nun seitdem Evolution ihnen alles gesendet hat.

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Dear Omerta,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you have experienced.

To better understand what happened, could you please clarify the following:

• Could you please describe in more detail what happened with the €667 disputed amount? Was this amount removed from your balance, or does it represent winnings from a bet that the casino cancelled?
• You mentioned that the bonus was "x89" and the stake was €7.50. Could you please explain what you mean by "x89" and whether you were playing with an active bonus at the time?
• Which game did you place the €7.50 bet on, and what was the outcome of the bet before it was cancelled by the casino?

You can attach the screenshots and communication directly here in the complaint thread or send them to my email at karla.m@casino.guru.

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.