The player from Greece had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The complaint was marked as resolved after the player confirmed the issue had been addressed. We closed the case following the player's confirmation of resolution. The player was encouraged to share feedback on the service provided.
Casinoly Casino - Player’s winnings haven’t been received yet.
Resolved
Our verdict
Case closed
Amount: €1,500
Casinoly Casino
Safety Index:Very highCase summary
Discussion
Public
Public
1 month ago
We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.
Dear FOTIOS,
We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.
As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.
Thank you in advance for your time and feedback.
Best regards,
Karla
