Casino Extreme - Player's struggling to withdraw her winnings.

First time I used this site and I shouldn't have I go to withdraw my winnings come to find out I can't no big deal I go to the live chat and ask could they send me the withdraw forms says they're payout is through bitcoin I did not know that because I don't have bitcoin was not in formed . Every time I try to get in touch with someone they disconnect me

Dear TribalQueen,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. Therefore this doesn’t necessarily have to be the casino’s mistake.

Do I understand correctly that this was your first withdrawal attempt? Is there any alternative withdrawal method that would be suitable for you?

Thank you in advance for your reply.

Best regards,

Kristina

No that is the only one I have they verified it not sure let will go through

I have deleted my account with them this morning so I do not need anymore help with this case thank you for your time.

Since you are no longer interested in our help I will now close this complaint. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.