HomeComplaintsCasino Epic SE - Player struggles with faulty deposit limit.

Casino Epic SE - Player struggles with faulty deposit limit.

Closed
Our verdict

Player stopped responding

Amount: 12,000 kr

Casino Epic SE
Safety Index 9.2 Very high

Case summary

The player from Sweden reports a faulty deposit limit and a lack of response from the casino. Despite setting a limit of SEK 3,000, the system set the limit to SEK 100,000 instead. The complaint was rejected because the player didn't respond to our messages and questions.

Discussion
Private
X
bronze
pernillawarnestam
Bronze
se
Private
2 years ago
seTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
pernillawarnestam
Bronze
se
Private
2 years ago
seTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Casino Epic SE - Player struggles with faulty deposit limit.
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