The player from Austria has outstanding withdrawals at the online casino 'Cashed' totaling approximately €9,500, following initial winnings of €12,000. He has faced delays with three withdrawal requests made since April 8, 2026, and is currently receiving repeated assurances that his payments are under review.
Cashed Casino - Player's withdrawals are delayed.
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5d 18h 14m 27s
Cashed Casino
Safety Index:HighCase summary
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2 days ago
Translation
Dear Casino Guru Team,
I am contacting you because I need assistance with outstanding withdrawals at the online casino "Cashed".
I originally made a profit of approximately €12,000 there, which I subsequently gambled down to about €9,500. Following that, I requested my first three withdrawals.
The first payment was requested on April 8, 2026.
The two further payments followed on the subsequent days.
Based on my current cashed level, I can withdraw up to €500 per day, with a maximum of three simultaneous withdrawals. Additionally, there is a monthly withdrawal limit of €7,000.
I have won at Cashed in the past, and back then the amount was eventually paid out to me – albeit with a considerable delay.
When I communicate with them now, they always say my payment is being reviewed. Review time: maximum 3-5 days.
Therefore, I would kindly ask you to review my case and assist me in clarifying the matter.
If possible, I would be very grateful if you could contact Cashed directly and inquire about the status of my payouts.
Thank you in advance for your help.
Automatic translation:
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yesterday
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
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yesterday
Dear Rolo22,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
- Could you let us know when you made your last successful withdrawal and how long it took to be processed?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Jean
