The player from Portugal reported that Cashed Casino was fraudulent, claiming they did not pay out winnings and provided various excuses for delays. He faced multiple KYC verification requests for the same documents, which led to blocked withdrawals and frustration over pending funds. The complaint was closed due to the player's lack of response to the Complaints Team's inquiries and reminders. The issue remained unresolved as no further investigation or solutions could be provided without the player's cooperation.

