The player from Portugal reports that Cashed Casino is fraudulent, claiming they do not pay out winnings and provide various excuses for delays. He faces multiple KYC verification requests for the same documents, leading to blocked withdrawals and frustration over pending funds.
Cashed Casino - Player's winnings are delayed and account verification is problematic.
Opened
Current status
Waiting for player to reply
6d 12h 52m 17s
Cashed Casino
Safety Index:HighCase summary
Discussion
Public
Public
3 days ago
Translation
Cashed Casino is fraudulent, don't play or spend money, they don't pay out the profits, they make countless excuses, like payment is late you have to wait or have pacicia, then they make problems with the kyc verification, they ask for the same documents countless times, until they block the sending on the site itself, and they ask again via email, a panoply of strategies to delay and not pay, I have pending withdrawals, and there is nothing we can do! Don't play
Automatic translation:
Public
Public
11 hours ago
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
Public
Public
11 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
- Could you please specify how many days ago was your withdrawal requested?
- Was your account, including the payment method, successfully verified?
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.
Looking forward to hearing from you.
Thank you in advance.
Best regards,
Attila
