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HomeComplaintsBullsbet.io Casino - Player's winnings have been confiscated.

Bullsbet.io Casino - Player's winnings have been confiscated.

Closed
Our verdict

Player stopped responding

Amount: 12 USD₮

Bullsbet.io Casino
Safety Index:Very high

Case summary

The player from Thailand reported an issue with the casino where the winnings amount was incorrectly deducted, indicating possible cheating. The Complaints Team attempted to gather more information by requesting details about the deduction and any communication with the casino. However, the player did not respond to the inquiries, leading to the complaint being rejected due to insufficient information for further investigation.

Public
Public
7 months ago

ืCheating on the winning amount is incorrect and is deducted.

Public
Public
7 months ago

Dear enboatza2958,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. In order to better understand your situation and assist you effectively, could you please provide answers to the following questions?

  • Can you specify the amount that was deducted from your winnings?
  • When did this issue occur?
  • Have you communicated with the casino regarding this matter? If so, could you share the details?
  • Do you have any screenshots, videos, or documents that could support your claim?
  • Have you experienced any similar issues in the past?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Veronika

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7 months ago

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7 months ago

Public
Public
7 months ago

Thank you for the screenshots. However, it's not clear to me what problem you've experienced. Could you please describe your issue in more detail?

Public
Public
7 months ago

Dear enboatza2958,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
7 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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