Bullsbet.io Casino - Player’s account has been closed unexpectedly.

After my fourth deposit, my BullsBet account was suddenly disabled without any prior notice or explanation. I’m unable to log in and received an error saying "User disabled." I have not been informed of any violations and am requesting either a clear reason for the disablement or a refund of my remaining balance.

Dear Wolf69,  

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with Bullsbet.io Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely:  

• Have you received any communication from BullsBet regarding the disablement of your account?
• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?  
• Did you pass the verification before you lost access to the account?  
• Did you accumulate your winnings with or without an active bonus?  

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.  

Best regards,

Natalia

Dear Natalia,

Thank you for your prompt response and for taking the time to look into my complaint regarding Bullsbet.io Casino.

To answer your questions:

I have not received any communication from BullsBet regarding the reason my account was disabled.

I primarily played slots during my time on the platform.

Yes, I completed the verification process successfully before losing access to my account.

My winnings were accumulated without the use of any active bonuses.

I appreciate your assistance and hope this issue can be resolved soon. Please let me know if you need any additional information.

Best regards,

Wolf69

Hi Natalia,

Thank you for your assistance. The issue has now been resolved, and my account is back in good standing.

I appreciate your support.

Best regards,

Wolf69

Dear Wolf69,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Natalia

Casino.Guru