The player from Spain faces an issue where her bonus winnings are limited to €10, despite being entitled to at least €80, and support staff acknowledges her claim.
BOOMERANG BET Casino - Player's winnings are being limited.
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Current status
Waiting for player to reply
6d 19h 39m 40s
BOOMERANG BET Casino
Safety Index:HighCase summary
Discussion
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Public
19 hours ago
Translation
My bonus winnings are being limited to €10 for no reason, even though I'm entitled to at least €80. (See video of my conversation with support for more context)
The employee himself agrees with me.
Automatic translation:
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4 hours ago
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4 hours ago
Dear jman8,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BOOMERANG BET Casino. I’m afraid I will need more information regarding your problem. Could you please elaborate?
I will be waiting for your reply patiently.
Best regards
Petra
