BOOMERANG BET Casino - Player’s deposits are delayed and unresolved.

Don't make deposits in this site. I made 3 deposits in 14.02. The money was taken from my bank but not add to my player account. One of payments they "amazing" found and add to my account. Two more payments they not found and give me back till now,11.03. Only get one answer then everthing is in process. When I ask some results,they answer only wait. I wait 36days already. Better make deposits in other casino because if something will be wrong with site,but money will take from your bank you don't get it back.

Be careful. Use other SITES where payments is immediately

Dear Ralfs,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Veronika

I want leave this complaint to other players know.

I am waiting my money back already 40days. They 3 times already lie that money is send back. And now they start to say they don't get my payment. I have all bank statement and everthing is send to them but they continue to lie

To proceed with your case, could you please forward me the following documents?

• deposit receipts
• screenshot of your transaction history in your casino account
• communication with your payment provider
• communication with the casino customer support
• bank statement starting from the date you made the transaction that has not been credited to your casino account until today

My email address is veronika.f@casino.guru. Thank you for your patience and cooperation.

Dear Ralfs,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.