The player from Luxembourg has a pending withdrawal request that has not been processed for over a month despite being fully verified. He expresses concern about the casino's processes.
Bof Casino - Player's withdrawal is delayed.
Opened
Current status
Waiting for player to reply
4d 12h 9m 2s
Bof Casino
Safety Index:Below averageCase summary
Discussion
Public
Public
5 days ago
Possibly a casino going bust/zombie.
Not processed withdrawal for a month (28/02/2026). Fully verified, had one withdrawal and then everything stopped. Support never really around and when they are they claim 'review' taking place.
I think other players need to be aware as BOF are sending me out loads of offers every few days but not processing withdrawals.
Public
Public
2 days ago
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Public
Public
2 days ago
Dear mattysword,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- When have you completed verification and received your previous payout?
- Have you accumulated your winnings with or without an active bonus?
- Could you please share a screenshot of your pending payout? Post it here or send the information to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
