Blaze Spins Casino - Player's withdrawal is delayed with no clear resolution.

Hi,

iam waiting since a week for the Casino to proceed my withdraw. Im full verified and did withdraw in the Past, which were proceed quick. Live Chat said they cant help only E-Mail support i have posted the Reply that i recieved after 48H after sending. please help.

Regarding your withdrawal

Dear Player,

Please accept our most sincere apologies for the delay and for the frustration this situation has caused you. We completely understand your disappointment, especially when waiting on both a withdrawal and a response to your email.

We want to inform you that our primary payment provider is currently undergoing urgent, scheduled technical maintenance. Because of this external system update, payout processing times have been temporarily impacted, and our live chat agents are unable to manually override or speed up transactions from their end while the provider's system is under maintenance.

Please rest assured that your funds are completely safe and your payout request remains in our system's priority queue. The technical team is working closely with the gateway provider to finalize these updates, and your withdrawal will be processed as soon as full service is restored. Regarding your previous email, our queue is currently being processed in order, but your case has now been flagged for urgent review.

We truly value your business and deeply regret the poor experience this has caused. Thank you for your continued patience while we resolve this technical issue.

Best regards,

Sean

Finance Team

Blaze Spins

Wtf...

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please confirm the exact date when you requested the withdrawal?
• Have you accumulated your winnings with or without an active bonus?
• Could you please attach a screenshot of your pending withdrawal?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila