The player from the Philippines deposited a total of 10,500 PHP and won 13,000 PHP from his bets, resulting in a balance of 21,760 PHP. However, after attempting to withdraw 6,760 PHP, the casino blocked his account and forfeited his funds without clear reasoning.
BK8 Casino - Player’s account has been closed, and funds are confiscated.
Opened
Current status
Waiting for player to reply
6d 23h 1m 54s
BK8 Casino
Safety Index 8.8 HighCase summary
Discussion
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Public
5 hours ago
I deposited overall 10500 php, got luck and won 13000 with 20 bet. I mean that my bet was 20 php and prize for spin 13000 php. its like Jackpot. First deposit 10000 I lost during spins. Then right after I made new one 500, since I couldn't believe that I lost everything so quick. So I made some spins and got luck with 13000 prize, after I've tried luck on every bet value I lost during my 1st deposit - so played every bet value until 1st big win in 2 slots. Thats all. When I finished gambling my balance was 21760. I tried withdrawal 6760 php but casino blocked my account and refuses to return my money. First they asked to download and install telegram because they couldnt provide help by chat. After just received messages that my account got suspended and money forfeited.
I used the same Maya wallet for deposit and withdrawal. Seems its not allowed to win here.
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58 minutes ago
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58 minutes ago
Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
- Could you please specify which slot games you played to accumulate your winnings?
- Did you accumulate your winnings with or without a bonus?
- Have you made any successful withdrawals from this casino before?
- Have you passed the full KYC verification, or at least submitted any identity documents to the casino for the KYC process?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
