The player from Switzerland had their bonus winnings suspended due to unfinished wagering. We rejected the complaint because the player didn't respond to our messages and questions.
Bingo Olé Casino - Player's struggling to withdraw their bonus funds.
Closed
Our verdict
Player stopped responding
Amount: €32.05
Bingo Olé Casino
Safety Index:LowCase summary
Discussion
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4 years ago
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same problem as with Oasis Casino only with a small amount
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4 years ago
Dear argunoenen,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly you are talking about this complaint?
Could you please specify which bonus you have redeemed and played? I would like to check the terms and conditions.
Additionally, if there’s any relevant communication, please forward it along with your bonus history to [email protected].
Thank you very much in advance for your reply.
Best regards,
Kristina
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4 years ago
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Bingo Ole Casino Registration Bonus no deposit 10.- euro +25 free spin
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4 years ago
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Redeem Bonuses
You can convert your bonuses into real money with a ratio of 10%.
Example: You have €20 in bonuses and convert 10% of them into real money. The amount of real money received is €2 in cash.
To exchange your vouchers for cash, you must have a balance of less than €1. If your cash balance is higher, the change will not be made. You can only redeem bonuses once you have made your first deposit.
it's been there since when i click on emin bonus i couldn't click on it before
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4 years ago
Thank you for your reply, argunoenen. I apologize, but I am not sure what is going on. Could you please provide more details about what happened, so I can assist better? Have you made any successful deposits? Have you tried contacting the casino regarding this issue? Please, forward all the relevant communication between you and the casino to [email protected].
