Betty Wins Casino - Player's winnings are confiscated.

Before I start let me tell you that I have screen shots of the entire convo with them. I have all the emails and the coupon that it involves. Basically I signed up and got the bonus $200. I used that and played until I had won over $600. All of a sudden I see a prompt show up and say I met the criteria for the coupon and my $600+ got turned into $50. I tried to withdraw but had to start the verification process , which I started. While waiting for that I decided to play with the $50 that was mine….. long story short I turned that into over $2100, and I got approved for the withdrawal. Once I started to go and do the withdrawal, a prompt showed by saying I can’t take the money and I contacted support and they stole the entire $2100 out of my account.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Betty Wins Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you? Can you log in?
• Have you passed account verification?
• Could you please share with me your communication with the casino regarding the accusations made against you, or the justification for confiscating your winnings? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Yes I can log in, I got approved for the account verification and the entire convo was done through messages and the last bit of it through email.

I sent u screen shots of all of that and ur welcome to post them here as well